Terms of Service

Reservation of Rights: All rights not expressly granted herein are retained by Local and Qualified, including any electronic rights or usage, and including, but not limited to, all rights in sketches, comps, or other preliminary materials. Any use additional to that expressly granted in the sales agreement requires arrangement for payment of a separate fee.

1. REVISIONS:
There are no charges for standard revisions or changes to the site.

2. WEBSITE PAYMENT SCHEDULE:
First payment will be deducted immediately. Second payment, and every payment thereafter, is deducted 1 month to the calendar day following the first transaction through Local and Qualified. (i.e. First payment: June 2 | Second payment: July 2)

3. CANCELLATION OF MONTHLY CONTRACTS:
Clients with monthly contracts may cancel their services at any time without incurring additional fees. To cancel, clients must contact their dedicated point of contact during business hours, between 8:30 am and 5:00 pm EST, at (803) 486-3102. Cancellation notices must be submitted no later than 5:00 p.m. EST at least 30 days before the next billing date. If the billing date falls on a Saturday, Sunday, or federal holiday, the notice must be received by 5:00 p.m. EST on the last business day preceding the next billing cycle. Upon confirmation of cancellation by our support team, all recurring payments will be stopped. Cancellations via email or any other communication medium, other than a phone call, will not be accepted.

4. CANCELLATION OF ANNUAL CONTRACTS:
Clients with annual contracts who wish to cancel and discontinue services before the contract’s expiration date must pay the remaining contract balance in full. For annual contracts, clients are required to provide Local and Qualified with a written notice of cancellation of a minimum 60 days prior to the renewal date, which is the day and month corresponding to the signed agreement from the previous year. Failure to provide this notice may result in automatic renewal for an additional year. To cancel, clients must contact their dedicated point of contact during business hours, between 8:30 am and 5:00 pm EST, at (803) 486-3102. Upon confirmation of cancellation by our support team, all recurring payments will be stopped. Cancellations via email or any other communication medium, other than a phone call, will not be accepted.

5. OWNERSHIP OF THE SITE:
We price the website build based on the assumption that you will work with Local and Qualified for at least two years. There are two options for website ownership:

5.1 Monthly Payments Option:
If you choose to make monthly payments over a two-year period, you will not have full ownership of the website until all payments have been made. If you cancel before two years and want to keep your website, Local and Qualified will charge a migration fee to transfer the website to you. The migration fees are as follows:
– Cancellation within the first 5 months: $2,500
– Cancellation after 5 months but within the first year: $1,000
– Cancellation after the first year but within two years: $500
– Cancellation after two years: No migration fee, provided all payments due to Local and Qualified have been paid.

5.2 Upfront Payment Option:

If you choose to purchase the website outright, you will be charged 50% of the total cost upfront. The remaining 50% will be charged upon completion of the website. Full ownership of the website will be granted once the second payment has been made.

In both cases, full ownership of the website is contingent upon the completion of all payments due to Local and Qualified.

In both cases, you also agree that at no time will you duplicate, mirror, or scrape in any manner any portion of the website or any of the features of the website in which you do not own in full.

6. OWNERSHIP OF THE LOGO:
If a new logo design has been agreed upon and documented in this sales agreement, the logo design will be a total cost of $500. Full ownership and marketable rights of the logo design will be transferred once payment is made in full.

7. REFUNDS:
Payments made to Local and Qualified under this agreement are non-refundable. Local and Qualified shall be deemed to have earned all fees when paid.

8. INDEMNIFICATION:
The Client agrees to indemnify and hold Local and Qualified harmless against any and all claims, costs, and expenses, including attorney’s fees, which are incurred due to materials included in the work at the request of the Client for which no copyright permission or privacy release was requested, or for uses not allowed pursuant to a permission or release.

9. MISCELLANEOUS:
This Agreement shall be binding upon the parties, their heirs, successors, assigns, and personal representatives.

10. SOFTWARE:
In the event we discover better software, plugins, platforms, add-ons, or other website enhancing accoutrements, there may be additional purchases that need to be made. These purchases will lie outside of your monthly payments. We will always alert you of these additional purchases and try to give you payment-free alternatives alongside these additional purchase recommendations.

In some instances, we may include functions or features in a website or our service offerings that are items for which we are a reseller from a third party. In that event, those items may only be included for so long as we are a reseller, and if we are not for some reason then those features or functions may need to be removed. We will notify you if this is the case.

11. AGREEMENT:
This Agreement constitutes the entire understanding of the parties. Its terms can be modified only by an instrument in writing signed by both parties, except that the Client may authorize expenses or revisions orally. No terms attached to any check for payment under this Agreement can modify the Agreement except under an independent instrument in writing signed by both parties. Any dispute arising out of this agreement will be resolved by negotiation between the parties. If they are unable to resolve the dispute, either party may commence mediation and/or binding arbitration through the American Arbitration Association. A waiver of a breach of any of the provisions of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions. This Agreement shall be governed by the laws of the State of South Carolina and the exclusive venue for any dispute under this Agreement shall be York County, South Carolina. This Agreement must be signed and returned before the designer can schedule or begin this job.

12. ERRORS AND RELEASE:
We cannot guarantee that our work will be error-free (we are human!) so you are agreeing right now that we will not be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential, or special damages, even if you have advised us of them. We are not providing any warranties, including merchantability or fitness for a particular purpose.

13. ADDITIONAL MARKETING & STRATEGY:
In the event where an individual or business would like Local and Qualified to perform any extra marketing, branding, strategy, or other service, the said request will be evaluated, and offered or declined, on a per client basis. If, at any stage of these services, you are not happy with the direction our work is taking, you will pay us in full for everything we have produced up to that point and then cancel this agreement.